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November 12, 2018

Online grocery spending is taking up a growing share of total grocery spending.

November 05, 2018

Chatbots provide an automated way to handle consumer interactions. 69% of consumers prefer chatbots for quick communication with brands.

October 29, 2018

Online consumers enjoy it more than customers who shop in a physical store.

October 22, 2018

When a brand is “on mission,” should it care about issues like police brutality and racism?

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